Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website visitors and service users.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

In this policy, “we”, “us” and “our” refer to Bondeck Limited. For more information about us, see ‘Our Details’ section.

How we use your personal data

We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

We may process information contained in any enquiry you submit to us regarding goods and services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and services to you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out‑of‑court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

In addition to the specific purposes for which we may process your personal data set out in this section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

Providing your personal data to others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out‑of‑court procedure.

Retaining and deleting personal data

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

(a) usage data will be retained for a minimum period of 1 year following the date of collection, and for a maximum period of 5 years following that date; and

(b) enquiry data will be retained for a minimum period of 1 year following the date of the enquiry, and for a maximum period of 5 years following that date;

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Your rights

In this section, we have listed the rights that you have under data protection law.

Your principal rights under data protection law are:

(a) the right to access ‑ you can ask for copies of your personal data;

(b) the right to rectification ‑ you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(d) the right to restrict processing ‑ you can ask use to restrict the processing of your personal data;

(e) the right to object to processing ‑ you can object to the processing of your personal data;

(f) the right to data portability ‑ you can ask that we transfer your personal data to another organisation or to you;

(g) the right to complain to a supervisory authority ‑ you can complain about our processing of your personal data; and

(h) the right to withdraw consent ‑ to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

Cookies

Please see our Cookie Policy.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

Our details

This website is owned and operated by Bondeck Limited.

Our principal place of business is at, Morgans Yard, Shepherds Road, Bartley, Nr Cadnam, Southampton, SO40 2LH.

You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form; or